01In the first few minutes
- Move the person away from the heat source, making sure you are safe yourself
- Cool the burn under lukewarm running water for 20 minutes
- Remove jewelry and clothing around the area, unless they are stuck to the skin
- Cover the burn loosely with cling film or a clean cloth
- Keep the person warm to prevent hypothermia
02What you should never do
- Apply ice or iced water
- Apply butter, oil, toothpaste or any traditional remedy
- Pop blisters
- Pull off clothing that is stuck to the skin
03When to seek emergency care
Call the emergency services or go to the emergency department if:
- The burn is larger than the palm of the person’s hand
- It affects the face, hands, feet, genitals or a joint
- The skin is white, leathery or charred, or the burn is painless
- It is a chemical or electrical burn
- The person is a child, an older adult or pregnant
04After healing
Some burns leave thick or contracted scars that can restrict movement. Specialist care — scar management, compression therapy and reconstructive surgery if needed — can improve both their appearance and function.
This content is for information only and does not replace a medical consultation. In an emergency, contact the emergency services immediately.
A question about your situation?
Every case is unique. The safest approach is to discuss it directly with the surgeon.